Refund Policy for Owesome Solutions
1. Introduction
Owesome Solutions, hereinafter referred to as "the Company", is committed to providing high-quality website development and digital marketing services to its clients. This refund policy outlines the terms and conditions under which refunds will be issued for services rendered by the Company.
2. Scope of Refund Policy
2.1 This refund policy applies to all clients who have engaged the Company for website development and digital marketing services.
2.2 This refund policy does not apply to third-party products or services purchased through the Company, such as domain registrations, web hosting, or software licenses. Refunds for third-party products or services will be subject to the refund policies of the respective vendors.
3. Refund Eligibility
3.1 Refunds may be issued under the following circumstances:
The Company fails to deliver the agreed-upon services within the specified timeframe.
The services provided by the Company do not meet the specifications outlined in the project proposal or agreement.
The Client requests a refund within the specified refund period, as outlined in the project proposal or agreement.
3.2 Refunds will not be issued under the following circumstances:
The Client changes their mind or no longer requires the services after the project has commenced.
The Client fails to provide necessary information, materials, or approvals required for the completion of the project.
The Client breaches the terms and conditions of the project proposal or agreement.
4. Refund Process
4.1 To request a refund, the Client must submit a written request to the Company's designated contact, specifying the reason for the refund and providing supporting documentation, if applicable.
4.2 The Company will review the refund request and determine whether it meets the eligibility criteria outlined in section 3 of this policy.
4.3 If the refund request is approved, the Company will process the refund within [insert timeframe] days of approval. Refunds will be issued using the same payment method used for the original transaction, unless otherwise agreed upon by both parties.
5. Refund Amount
5.1 The amount of the refund will be determined based on the extent to which the Company failed to deliver the agreed-upon services or meet the specifications outlined in the project proposal or agreement.
5.2 Refunds may be issued for the full amount of the project fee or a partial amount, depending on the circumstances of the case.
6. Dispute Resolution
6.1 In the event of a dispute regarding a refund request, the Company and the Client agree to engage in good faith negotiations to resolve the matter amicably.
6.2 If a resolution cannot be reached through negotiations, the dispute may be escalated to mediation or arbitration, as outlined in the project proposal or agreement.
7. Changes to Refund Policy
7.1 The Company reserves the right to update or modify this refund policy at any time without prior notice. Changes to the refund policy will be posted on the Company's website, and the revised policy will become effective immediately upon posting.
8. Contact Us
8.1 If you have any questions or concerns about this refund policy or the Company's refund practices, please contact us at +91 9990009789.
